Premises and definitions
These Conditions of Sale govern the purchase, by electronic means, of the products presented on the website www.leonardoshoes.com, managed by the company Leonardo Shoes of Leonardo Italian Fashion SRL di Karam AlShalabi,e Omar Alshalabi, P.Iiva 07131780483, con sede in Via De Cerchi 9r.Firenze (FI), Italia.
These Conditions of Sale form an integral and essential part of the contract for the purchase of any Product and the forwarding of an Order implies their acceptance by the Customer . In order to better understand the following Terms of Sale, the following definitions are specified: "Consumer": any natural person who places an Order for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out; "Professional": any natural or legal person who places an Order in the exercise of his entrepreneurial, commercial, craft or professional activity; "Customer": a Consumer or a Professional; "Contract": any agreement between the company Leonardo Italian Fashion SRL and a Customer regarding the purchase by the latter of one or more Products, concluded according to the procedures set out in Part A, Section 3.3 or Section 3.4; "Working day": any day of the week, with the exception of Saturdays, Sundays and public holidays in the Italian Territory; "Order": any proposal concerning the purchase of one or more Products, formulated by the Customer towards the company Leonardo Shoes of Leonardo Italian Fashion SRL "CGV": general conditions of sale.
The company Leonardo Shoes of Leonardo Italian Fashion SRL will be able to stipulate remote contracts with Clients, whether they are defined as Consumers or Professionals; Among these GCS, those that expressly refer to Consumers will only apply to those subjects who fall within the relative definition as specified above. Consumers will therefore benefit from all the protections provided in the event of the conclusion of distance contracts pursuant to Title III, Section II, of Legislative Decree 6 September 2005, no. 206 ("Consumer Code"), as well as all the additional safeguards mandatorily provided for, in favor of Consumers, by the Consumer Code itself and by any other applicable law, or, Directive 2000/31/EC implemented with Legislative Decree n. April 9, 2003 no. 70 Information society services and electronic commerce, as well as all the regulations governing distance contracts and the general contract rules as established by the Civil Code, to which reference is made in the absence of specific regulations. The following will therefore be specified: 1) the technical phases to be followed for the conclusion of the contract; 2) the way in which the concluded contract will be filed and the related access methods; 3) the technical means made available to the Customer to identify and correct data entry errors before forwarding the order; 4) the indication of the instruments for settling disputes. The above is valid for contracts concluded between the company Leonardo Shoes of Leonardo Italian Fashion SRL with Consumers, as well as with Professionals, unless otherwise agreed between the parties for the latter.
For any problem, complaint, information on the purchase of Products, interested parties can directly contact Leonardo Shoes of Leonardo Italian Fashion SRL at the e-mail address info@leonardoshoes.com, or the Customer Service at the telephone number 055294965. The company Leonardo Shoes of Leonardo Italian Fashion SRL is in fact available - even by telephone - to offer Clients any clarification or information regarding 1) the content of the GCS, 2) the content of the Contract and the related regulations, 3) a any claim. If the Customer decides not to make use of the telephone service, all rights and faculties granted to the customer by law remain unaffected and unaffected.As for the saving and printing of these GCS and the possibility of viewing the text of the concluded Contract, please refer to the provisions below
1. Download and consultation of the terms and conditions of the Agreement
The Customer may keep a copy of these GCS, as well as all the documents that make up the Contract relating to the Products purchased on the Site, using the normal functions of their browser (e.g.: "File" -> "Save as "). It is also possible to download these GCS in PDF format and archive them by clicking HERE. To view the PDF file it is necessary to use the free Adobe Reader program (www.adobe.it) or other equivalent programs compatible with the PDF format. In addition, the Customer will be able to archive the data of his Order, either by downloading the GCS, according to the above provisions, saving, with the support of the functions of his browser, the data summarized in the last web page that precedes the forwarding of each Order, both by waiting for the Order Confirmation Email that Leonardo Shoes from Leonardo Italian Fashion SRL ( Leonardo Shoes ) will send, following the forwarding of the Order, to the email address indicated by the Customer. This confirmation e-mail will contain the data of the Order submitted by the Customer, in addition to these GCS, with the consequent possibility of printing or saving this documentation, making use of the functions of your e-mail program. The data of each Order will be saved by the company Leonardo Italian Fashion SRL ( Leonardo Shoes ) on its systems in a special "Folder" within which each registered Customer will be able to access it and consult his "order situation". In order to preserve the confidentiality of such information, access to it, by the Customer, will be allowed only after prior authentication in the reserved area of the Site called "My account", by entering the appropriate login credentials. access by the Customer which will be attributed to him at the time of registration on the Site. In this reserved area, by entering their credentials, the Customer will then be able to consult the Contracts already concluded, the Pending Orders and those just forwarded, as well as update and save their contact details, any bank details and/or data relating to the subscription to the newsletter service . The Customer undertakes to treat his access credentials to the aforementioned reserved area of the Site in a confidential manner and not to make them available to third parties.
2. Conclusion of the Contract
Any Contract relating to the purchase of stipulated Products will be stipulated exclusively in the Italian language. The presentation of the Products on the Site is aimed at the users of the Site so that they formulate a purchase proposal towards the company Leonardo Italian Fashion SRL ( Leonardo Shoes ) . These invitations to offer are not binding for the company Leonardo Italian Fashion SRL ( Leonardo Shoes ) and, in particular, do not constitute offers to the public pursuant to and by effect of art. 1336 of the Civil Code, remaining in the full discretion of the company Leonardo Italian Fashion SRL ( Leonardo Shoes ) any decision regarding the acceptance of any proposals formulated. In any case, a definitive commitment by the Consumer is excluded until the company has in turn accepted the order placed by the Consumer. To proceed with the purchase of one or more Products via the Internet, the Customer must first register on the Site, providing the company Leonardo Italian Fashion SRL ( Leonardo Shoes ) , in compliance with the applicable provisions on the protection of personal data, with all the necessary data to allow the company itself to execute the Orders placed.Once registration has been completed, the Customer will be able to select one or more Products which he intends to purchase, placing them in a virtual "cart", the contents of which he will always be able to view before proceeding to forward the Order. purpose that the Customer has the right to use the system only in demonstration mode, so as not to inadvertently carry out operations that could legally bind him without his will. By clicking on the "Proceed to purchase" button, the customer will initiate the order forwarding procedure. During the formulation of the Order and until it is actually forwarded, the Customer will, in any case, have the possibility of reviewing the data entered by clicking on the "Back" button, so as to identify, correct and/or cancel any incorrect information or data up to that currently entered. By clicking on the "Complete the Order" button, at the end of the procedure initiated, the Customer will forward the Order to the company Leonardo Italian Fashion SRL ( Leonardo Shoes ) . Each Order forwarded according to these methods must be understood, to all effects, as contractual proposal by the Customer. The Client will promptly confirm the receipt of the Order by the company by sending an e-mail to the e-mail account communicated by the Client to the Client. time of your registration on the site. By sending this e-mail, the company Leonardo Shoes of Anan AlShalabi will also notify the Customer of the Order Confirmation. The company Leonardo Italian Fashion SRL ( Leonardo Shoes ) will have the right to accept or not the Orders received without, in case of non-acceptance, the Customer being able to advance rights or claims against the same company for any reason. The order and the Order Confirmation are considered received when the parties to whom they are addressed have the possibility of accessing them. The contract will be considered concluded, and therefore the order accepted, when the Customer becomes aware of the acceptance of his purchase proposal by the company Leonardo Italian Fashion SRL ( Leonardo Shoes ) , or when the Customer receives on his e-mail the Order Confirmation Email, containing confirmation of Order acceptance, with contextual description of the Order that has just been concluded.
3. Prices
3.1 Price reserved for customers residing in Italy and EU countries
The prices of the products published on the website www.leonardoshoes.com reflect the actual sale price of the goods and are indicated including VAT.
3.2 Price reserved for customers residing in non-EU countries
On the leonardoshoes.com website, the prices of the products are also published which reflect the actual TAX FREE sale price reserved exclusively for customers residing outside the European Union. The order total will be automatically calculated online, subtracting the Value Added Tax and the final invoice will reflect the VAT exemption.
3.3 Import taxes
Shipments destined outside the European Community are exempt from VAT (Value Added Tax) but are subject to import taxes (DDU - Delivery Duties Unpaid) based on the internal regulations of each State.
The payment of these import taxes (DDU) are the exclusive competence and responsibility of the final customer. The prices of the products published on the leonardoshoes.com website reflect the actual sale price of the goods which does not include import taxes (based on the internal regulations of each State). The payment of these taxes is necessary to exempt the order from customs duties. To know exactly the taxes and delivery charges, it is advisable to contact the nearest customs office or, alternatively, the customs broker.
4. Shipping
4.1 Shipping costs
Shipping costs will be calculated and added to the cart during the online purchase procedure. As required by the laws that regulate trade, all leonardoshoes.com shipments are accompanied by an official invoice which declares the value of the individual items in Euros. For items on sale, the invoice shows the discounted amounts.
5. Payment and delivery
For each Order, the Customer will pay the full price of the Products ordered, at the same time as placing the Order. It is understood that, in the event of non-acceptance of the Order by the company Leonardo Italian Fashion SRL ( Leonardo Shoes ) , the latter will promptly reimburse the Customers for any amounts already paid. As part of the process of forwarding the Order, the company offers various payment methods, namely 1) payment by credit card (Visa, MasterCard, American Express), 2) payment via the secure system "Paypal ", 3) payment by prepaid card (e.g. "Postepay"), 4) payment by bank transfer, 5) Cash on delivery (only for Italy). The Customer will be required to indicate the payment method, exclusively among those proposed, which he intends to use.
The sales system of the Site, as an online seller, does not require the issuance of the invoice (nor of the receipt or tax receipt) to a private individual (not a VAT number holder), according to art. 22 of the Decree of the President of the Republic of 26/10/1972 n. 633 and article 2, letter oo) of the Presidential Decree of 21 December 1996, n. 696 (as confirmed by Resolution no. 274/E of 5 November 2009).
To request assistance, simply keep the purchase receipt included in the order package.
If you still wish to request the issuance of the invoice, simply contact our Customer Service before the order is shipped and fill in the tax code field in your personal data. The invoice will be addressed to the address associated with the payment method and it will not be possible for us to pay the invoice to a different name or address. The company Leonardo Italian Fashion SRL ( Leonardo Shoes ) reserves the right to refuse or not to execute Orders. For deliveries, the company will make use of carriers selected by the same company. If the Product chosen by the Customer and object of the concluded contract is marked on the Site as "available", the company will arrange to ship said item within 10 working days, following the confirmation of receipt of the payment. The company Leonardo Italian Fashion SRL ( Leonardo Shoes ) will not be responsible for the failed or delayed delivery in the event that: 1) despite having provided for the regular and timely purchase of the Products to cover the Order received, it has not been replenished within the agreed terms and conditions with the supplier; 2) is unable to make up for the unavailability of such Products, due to circumstances beyond its control; 3) has promptly notified the Customer of the unavailability of the Products. In any case, where the Customer is a Consumer and the unavailability of the Products, due to one of the circumstances indicated in points 1) and 2) above does not allow to proceed with the delivery of the Product, the company will reimburse to the Consumer any advance payments of the price within 30 (thirty) days from the day following the day on which the Order was sent.The company will not be responsible for failed or delayed delivery due to force majeure, such as - strikes, provisions of the Public Authority, rationing or shortage of energy or raw materials, transport difficulties, fires, inundations, flooding and damage to industrial machinery not dependent on the company and any other event not foreseen here that occurs for reasons not attributable to the company itself. The company will promptly notify the Customer of the occurrence and disappearance of a force majeure. If the cause of force majeure persists for a period exceeding 30 (thirty) days, each of the parties will have the right to withdraw from the contract. In the event of withdrawal, the Customer will not be entitled to any indemnity or compensation for any reason, without prejudice to the right to a refund of any amount already paid by way of price for the Product object of the Order, within 30 days of sending the Order itself. In the event of a purchase made by a Consumer, the risk of accidental loss of the Products will remain with the company Leonardo Italian Fashion SRL ( Leonardo Shoes ) until their delivery to the Consumer or to another person indicated by the latter, regardless of whether the shipment of the same Products whether or not it is insured. In the event of a purchase made by a person other than a Consumer, the risk of accidental loss of the item passes to the Customer with the delivery of the Product by the company to the first carrier.
6. Gift Certificates and Purchase Certificates
Leonardo Italian Fashion SRL ( Leonardo Shoes ) company Leonardo Shoes offers Gift Certificates and Gift Certificates. Gift Vouchers can be purchased on the Site. Purchase Vouchers cannot be purchased on the Site, but are offered by the company itself in the context of promotional campaigns, for a limited period of validity. Please note that Gift Vouchers and Purchase Vouchers follow partially different conditions. Furthermore, Gift Certificates and Purchase Vouchers are used only with reference to certain types of Products, also in accordance with what will be indicated on the Site. Notes for the applicable conditions, Gift Certificates and Purchase Vouchers can be found in the corresponding sections of Parts (B) and (C) of these GCS.
Conditions for the collection of gift vouchers
Gift vouchers (the "Gift Vouchers") are prepaid purchase vouchers issued by the company which can be purchased by Customers and can only be used within the Site. The Gift Voucher cannot be used for the purchase of additional Gift Certificates. For the purchase of Gift Vouchers, only advance payment by bank transfer, payment by credit card (Visa, MasterCard, American Express), payment via the protected system "Paypal" and payment by prepaid card (e.g. "Postepay"). The Gift Voucher can only be used by the bearer before forwarding the Order, without prejudice to the possibility for the Customer to use the Gift Voucher for subsequent purchases. The Gift Certificate is not refundable in cash and no interest accrues on the credit represented by the Gift Certificate itself. Within each individual Order procedure, the credits represented by each Gift Voucher can be combined. Within each individual Order procedure, the credits represented by the Gift Vouchers can also be combined with the credits represented by a Purchase Voucher. The cancellation of an Order for the purchase of a Gift Voucher can be made through Customer Service, provided that the Gift Voucher itself has not yet been used, according to the procedures established for exercising the right of withdrawal.A Gift Certificate must be considered used if it has been used in the context of an Order or credited to a Customer's account, as reported in the reserved area of the Site. If the credit represented by a Gift Certificate is for an amount lower than the price of the Order, the difference can be paid with the other accepted payment methods. To credit the Gift Certificates to your Customer account or to view an existing credit, the Customer can visit the reserved section "My account" on the Site. The company will not be in any way responsible for the loss, theft or illegibility of paper Gift Certificates. Furthermore, it will not be liable in the event of typing errors in the e-mail address of the Customer who is the recipient of the Gift Voucher. The Gift Voucher is transferable. However, the reproduction, publication and/or manipulation of the Gift Certificate is not permitted. In the event of fraud, misappropriation or suspicion of illegal activity connected with the purchase or cashing-in of a Gift Certificate, Leonardo Italian Fashion SRL ( Leonardo Shoes ) company reserves the right to close the relevant Customer account or request alternative payment methods to those generally allowed.
Conditions for the collection of purchase vouchers The purchase vouchers available on the Site (the "Purchase Vouchers") are valid until the end of 3 (three) months and can be used only once within the of an order procedure. The Purchase Voucher can only be used before validating the Order (before clicking on "Confirm", at the end of the order procedure). After this point no reduction can be applied. It should be noted that the Purchase Vouchers will only be usable for the purchase of some specific Products, as will be better indicated from time to time on the Site. The Purchase Voucher is not refundable in cash and does not accrue interest on the credit represented by the Purchase voucher itself. The credit represented by a Purchase Voucher is not transferable to third parties. The credits represented by each individual Purchase Voucher cannot be combined. The value of the Products purchased with the Purchase Voucher must correspond at least to the amount of the Purchase Voucher itself. In case of purchases for a total amount lower than that of the Purchase Voucher, it will not be possible to reimburse the Customer for any remaining credit. If the credit represented by a Purchase Voucher is for an amount lower than the total price to be paid for an Order, the difference can be paid with the other accepted payment methods. The Purchase Voucher will not be refunded if the Products are wholly or partially returned.
7. Right of withdrawal
According to the provisions of the Consumer Code Legislative Decree 6 September 2005 n. 206, the terms and conditions governing the right of withdrawal in favor of the consumer are specified below. Exercise of the right of withdrawal in favor of the Consumer In accordance with the provisions of the Consumer Code, the Consumer has the right to withdraw from the Contract, without any penalty and without specifying the reason, by sending a specific written communication by registered letter with acknowledgment of receipt (the acknowledgment of receipt is not an essential condition to prove the exercise of the right of withdrawal), or by fax or e-mail on condition that the communication is also confirmed by registered letter with acknowledgment of receipt within the following 48 (forty eight) hours, to the following address: Via De Cerchi n.9r 50122 Firenze (FI) - Italy . The deadline of 14 (fourteen) working days for sending the communication as foreseen above, it starts from the day of receipt of the Product by the Consumer.With the receipt by the company Leonardo Italian Fashion SRL ( Leonardo Shoes ) of the above communication, the parties are released from their respective obligations deriving from the concluded contract, without prejudice to the obligations that have been fully or partially performed in the meantime. In this regard, it is specified that if the Product has been delivered by the company , the Consumer is required to return it within ten working days from the date of receipt of the Product. The Product will be considered returned when it is delivered to the Post Office or to the shipper. For the purposes of exercising the right of withdrawal as regulated above, the substantial integrity of the Product to be returned is an essential condition; in this regard it is specified that the products must: - be correctly packed in their original packaging, in perfect condition for resale (not ruined, damaged or soiled) and equipped with a tag and any accessories, instructions for use and documentation ; - provided with the transport document (present in the original packaging), in order to allow the company to identify the Consumer (Order number, name, surname and address); - without manifest signs of use, if not those compatible with carrying out a normal test of the article. That is, they must not bear traces of prolonged use (over a few minutes) exceeding the time necessary for a test and must not be in such a state as to not allow their resale. However, it is sufficient that the goods are returned in a normal state of conservation, and possibly used with the use of normal diligence. The evaluations referred to above are left to the vision of the company. If the returned Product does not comply with the above provisions, the withdrawal will not be effective. The only costs payable by the Consumer for exercising the right of withdrawal are the direct costs of returning the Product.
If the Consumer has exercised his right of withdrawal in accordance with the foregoing, the services that have already been received by the Consumer or by the company must be returned. The company will refund the price paid by the Consumer on condition that the Product has been returned by the Consumer, within 30 (thirty) days from the date of receipt by the company of the communication of exercise of the withdrawal or, if earlier, from the date on which the company itself received the returned Product. The risks associated with the destruction or damage to the Products during shipment are remitted to the Customer, it being understood that in this eventuality, the Products will not be considered intact and the withdrawal will not be effective.
8. Guarantee and handling of complaints
Purchases made by Consumers are subject to the statutory provisions on guarantees, including, if applicable, the provisions of the Consumer Code on guarantees for consumers, or the Consumer Code Legislative Decree 6 September 2005 no. 206. If faults and defects are found in the Products being purchased pursuant to these GCS, the Consumer may contact the company Leonardo Italian Fashion SRL ( Leonardo Shoes ) under penalty of forfeiture within two months in which he discovered the fault or defect in the Product. according to the methods indicated in these GCS and request the repair or replacement of the Product. The choice between repair or replacement will remain available to the Consumer, except in the case in which the chosen remedy is objectively impossible or excessively expensive compared to the other. The company will, depending on the case, carry out the repairs and replacements requested within a reasonable period of receipt of the request from the Consumer. The company Leonardo Shoes o invites the Customer to describe in the most detailed waySize as possible the nature of the defect or vice found and possibly to send a copy of the Order documents or indicate the Order number, the Consumer number and any other data useful for the correct identification of the complaint. If no response is received by the Consumer within 10 (ten) working days, the company now invites the Consumer to request a response. The company Leonardo Italian Fashion SRL ( Leonardo Shoes ) also recommends checking that the e-mails sent by it are not redirected or blocked by any 'spam filters' or do not reach their destination correctly due to other technical problems of the Customer's e-mail program recipient. In the event that the repair or replacement requested is impossible or excessively expensive, or has not occurred within a reasonable time; or have caused considerable inconvenience to the Consumer himself, the latter may request, at his choice, an appropriate price reduction or termination of the Contract. In any case, the termination of the Contract for minor defects will not be admitted, with respect to which it has not been possible or it would be excessively onerous to proceed with the repair or replacement of the relative Products. It is expressly understood that the previous Sections will not apply in the event of defects found in Products purchased from Professionals, with respect to which the company Leonardo Shoes of Anan AlShalabi, without prejudice to the mandatory limits of the law, does not issue any guarantee.
9. Modification of the General Conditions of Sale
In the event of any modification to these GCS, the company Leonardo Italian Fashion SRL ( Leonardo Shoes ) will promptly publish the modified GCS on the Site, and to communicate them within the Site itself. The modified GCS will become an integral part of the new Contracts, starting from the first Order forwarded by the Clients, following their publication on the Site. In the case of Orders already forwarded before such communication, the previous version of the GCS will apply.
10. Substitution clause
Should a present or future provision of the GCS and/or the contract be or become wholly or partially null and/or ineffective or there is a gap in the provisions of the GCS and/or the contract, the remaining provisions of the GCS and the contract will remain valid and effective in any case. It is understood that the company Leonardo Italian Fashion SRL ( Leonardo Shoes ) and the Customer will undertake to negotiate in good faith the integration of the gap or the replacement of the null and/or ineffective clause with the aim of achieving the same results pursued by the invalid clause or ineffective and to safeguard the economic substance of the contract.
11. Place of jurisdiction for dispute resolution
The territorial jurisdiction for disputes arising from the Contracts concluded according to these GCS lies with the Civil Judge of the place of residence or domicile of the Consumer, if located in the Territory of the Italian State. In all other cases, the statutory provisions in force on the matter will be observed.
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